Did you know that the infrastructure as a service (IaaS) market was valued at $38.94 billion in 2019? It’s a massive market that’s growing alongside the cloud infrastructure services market. It is expected to reach at a CAGR of 23.2 % from 2020 to 2027, reaching $201.83 billion by 2027. Infrastructure services are the way of the future. They not only simplify and reduce costs, but also fill knowledge gaps within your organization. There are many other underlying advantages of cloud infrastructure. Let’s look into the concept of IT infrastructure services and why its popularity is expected to grow in the coming years.
IT Infrastructure Services
IT infrastructure services provide industry-level services. It includes hardware, software and infrastructure that supports all network activities. It includes the following specific services:
- Application hosting facility
- Networking and Communication services
- Data processing & storage management
- Content & media management
- Knowledge management
- Systems & applications services
- Internet of things facility
- User machines
- Information integrity
- System robustness
A large enterprise might use infrastructure services to manage their network, phone system, data center, and servers. In 2019, large enterprises held the largest infrastructure as a service market share. Due to their use of IaaS technology to avoid the high costs. Also, to tackle the complexity of managing and purchasing their own physical servers. Each resource of an IaaS service operates as an independent service component. So, users can select only the resources they need. Cloud service providers manage the IaaS infrastructure. While users focus on installations, configuration, and managing their software. This is a major factor driving large enterprises to adopt infrastructure services.
Let’s go through the summary of Gartner definition of IaaS. It states that IaaS is a standardized and highly automated system. In which, a service provider owns the computing resources. It includes the storage and networking capabilities, made available to customers on demand. In near real time, resources are scalable and elastic, and metered by usage. Customers have direct access to self-service interfaces, such as an API and a graphical user interface (GUI). These resources can be occupied by a single or multiple tenants. They are either managed on-premises in the user’s data center or hosted by the provider.
Managed Infrastructure Services
An infrastructure management service’s role is to proactively manage all information and data to keep it secure and bubbling. There are numerous advantages of managed services, including:
- Rapid response:
Response time is critical in the event of a malware or ransomware attack. Whether it’s natural or man-made disaster, or any other issue.
- Proactive management:
Proactive management of all network devices can reduce network congestions. It will also handle the surprise visits within the network.
- Performance monitoring:
Easy performance monitoring and correction allows administrators to quickly spot slowdowns. And take action to fix problems before the user notices them.
- Threat identification:
A secret attack is less likely to happen with quick and accurate threat identification.
- Workload:
Streamline administrative and operational tasks for IT administrators. It will free up time for them. So, they can work in a profit-generating area of the business.
- Upgrades and updates:
Rapid repair and update of all devices and systems. This means faster updates and higher security against vulnerabilities.
- Customer supports:
Increased customer satisfaction – which is self-explanatory.
IT Infrastructure Services advancements
A Senior Director Analyst at Gartner talked about the future of IT Infrastructure Services. He suggested that traditional tools are reaching their limits with advancement in data-processing venues. Furthermore, professionals will be more willing to move beyond legacy models. They will embrace the new trends that will have positive impact on their businesses. There are a lot of trends in infrastructure services, which the IT industry is poised to rethink and follow. They include:
- Disaster Recovery Management
As the infrastructure becomes more and more complex, recovery also becomes complex in the event of a disaster. It is critical to be prepared for any emergency. So, it’s time to reconsider cloud infrastructure services. Now, IT professional must consider everything about recovering data. Whether it’s stored in data center, both private and public clouds or even on the endpoints.
- Data Storage Management
Organizations are using the cloud services to make their businesses accessible everywhere. It means they are at risk because more data is moving. It is essential to reconsider how data is stored and protected at all phases of its life cycle.
- Customer Satisfaction
Amateurs and the general public are more aware of connectivity issues and expect more from IT professionals. You need a fast and secure connection that is easy to manage and monitor. When a company’s security is dependent on its internet connection, it’s not something you can afford to overlook.
- Reanalysing Management
The management of users is the most important aspect of IT infrastructure services. It enables full visibility and management of all users from a single console. Expect firms to move away from traditional “silo” visibility in the coming years. They will adopt a management style based on dashboards.
- Billing Management
When it comes to more traditional technology solutions, the hardware investment was expensive. It simply cost too much money and provided insufficient value. Today, more and more companies choose the prepaid model provided by infrastructure providers.
What should you look for while selecting infrastructure services?
When selecting the best infrastructure services provider, you should consider several factors. You should be asking following questions to finally select a provider.
- Are they well reputed in your domain?
- Are they well aware of domain-specific needs or threats they might face?
- Will they offer after-sale service and support for their applications? or will any issue cost you unreasonably?
- Will they be able to use your existing equipment, or will you have to build from zero?
There are many factors to consider while choosing a provider. But in general, each infrastructure service provider should have four key characteristics. That are:
- Threat intelligence
Your best shot is to go with the company that provides the most up-to-date threat intelligence. As the finest infrastructure services are ones that include the best security features. Fast service, repairs, upgrades, and threat intelligence are all main components of cloud security. Your security firmware should evolve as cyber threat grows. So, managed cloud security services are essential for all businesses.
- Infrastructure service updates
Simplifying a complex task is what it makes managed services so appealing. It formerly required a team of highly qualified engineers and administrators. If you use infrastructure services, you can relax knowing that your infrastructure will be managed and updated regularly by a professional team.
- User Management with a Single Console
With 21.5 billion devices in continual use around the world, the number of endpoints is growing by the day. The administrator’s workload increases with the number of users connected to the network. Managed services should be able to set security policies for end users along-with a policy of least-privilege. A reliable cloud infrastructure provider simplifies complex management duties like these.
- Professional support team
One of the pros of managed services is the access to security professional expertise. We’re all aware of the severe shortage of skills in the IT and security industries. This is not an issue anymore when working with the experts in your domain. Do a thorough check of your vendor certifications and accreditations. Don’t hesitate to request their past work portfolio. They’ll now function as an extension of yourself. So, by keeping them close, you may learn and grow with them.
Working with Cloud-Tribe
We’d be delighted to help! Learn more about Cloud-Tribe’s managed cloud services and how Cloud-Tribe can simplify, secure, and provide value to your IT.
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