Suppose you own a business that involves making a lot of smart choices to keep up with market trends. As an owner your job is to make sure the company’s technology is up to date and available all the time. But network fluctuations or accidental virus installations may break down your system. Now if your staff is not trained in IT services, you will need the expertise of an external IT contractor. It has two main problems. One, it can be time-consuming as this new IT person will have to learn and understand your IT system by scratch. Two, it is an expensive solution if you can’t afford the internal IT resources and pay the cost for its maintenance.

Managed IT services can solve your problem in a much easier way. A third-party provider, known as Managed Service Providers (MSP) handles these services. They deliver the operations of business-focused applications. The user gets advice from IT professionals and gains the capabilities of the entire IT department. It can improve the quality of service and reduce operational costs.

Managed IT services

Managed IT services provide business-specific applications to organizations. For a fixed price per month, they help clients with their daily IT tasks. These services supplement teams with IT expertise and lighten their workload. Some other services include IT security services and support team availability. Your team can focus only on your company’s core competencies and providers will manage the rest. They scan your system for any possible threats all the time and report them in advance. Businesses usually opt for these services when they face these challenges:

  • Improving the yearly performance.
  • Many uncontrollable network outages.
  • Not enough budget to spend on dedicated IT infrastructure.
  • Data Loss and Recovery.

Today, many small and large clients find Managed IT services to be seamless and effective. As they improve the gross performance of their companies.

Managed Service Providers (MSP)

Managed Service Providers (MSP) are the third-party providers that deliver managed services. MSP provides IT services to its clients that are either defined by the clients or decided by the MSP. The contractual terms are set under the Service Level Agreement (SLA). The users often pay a monthly fee for their subscription. The MSP provides the needed equipment or functionality of a service. Organizations outsource the job to maintain and track their IT business operations to MSP. It is cheap, reduces in-house overhead, and improves performance efficiency.

Managed IT Services: How are they beneficial?

Large and small businesses, whether new or established ones, all can take advantage of these managed services. Managed services are beneficial to all businesses in the following areas:

  • Skills/Expertise:

If a company doesn’t have a skilled team to manage certain business operations or does not have enough time to train the specific IT team. Then managed IT Services are the best replacement for an IT department. Your team can save their efforts of learning from scratch and can consult professionals in IT who will provide them with the needed service. The team has now more time to innovate and focus on something more important.

  • Inexpensive:

It is expensive to build a dedicated IT infrastructure only to meet your business needs. Also, you will have to hire a separate IT department to maintain it. Through managed services providers, businesses can control the dramatic increase in their expenses. Many managed services providers expect a monthly fee or a variable cloud fee from users. Managed services are cheaper and more helpful to keep tabs on the business budget.

  • Reliability:

Customers utilizing managed services can focus on the more important tasks. As they hand over the worries of monitoring network outages and network availability to MSP. These services are secure and reliable as they are managed under service level agreement (SLA). They have predefined services with predictable charges. The dedicated IT team of a company juggles many functional tasks. But MSP is only responsible for specific services. Their regular framework and patch upgrades ensure perfect delivery, health, and security of the service.

Types of Managed IT Services

Depending on the customer needs and requirements, managed IT services can vary from too generic to very specific. It usually includes:

  • Monitoring and maintenance of equipment. § Systems management. § Remote monitoring and management of hardware infrastructure (such as servers).
  • Configuration, monitoring, and management of cloud services.
  • IT security services including penetration testing, incident response, or threat hunting.
  • Communication Support and Network monitoring.

In traditional managed services, providers scan the systems every minute of the day. They immediately take precautionary measures against possible threats. But in modern managed services, providers follow a more proactive approach. Aside from maintaining and managing the customer systems, patch management and predictive maintenance are also included. With the popularity of cloud computing, these managed services have evolved to include cloud services. Cloud-based services are divided into three categories. Public cloud providers such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud in conjunction with cloud service providers may focus on infrastructure as a service (IaaS). They may also market other managed services like Platform as a service (PaaS) or Software as a service (SaaS) such as Salesforce or ServiceNow. These services can help businesses to evolve in a virtual environment. The associated data centres have zero to no cost. With cloud-based services, easy access to data, storage, and analytics is now possible. There are some other companies providing managed IT security services to both traditional and cloud services. The most important concern of companies operating with hybrid cloud infrastructure is reliable and trustworthy security experts.

Managed services vs Cloud Services

The phrase “managed services” and “cloud services” often appear alongside each other and there is not much of a difference between their services. A cloud service is of three types: public, private, or hybrid cloud. Most of the managed service providers deliver their services on a cloud platform as a part of their service. Whereas not all the cloud service providers offer managed services on their cloud.

Why opt for managed cloud services at Cloud-Tribe?
At Cloud-Tribe Data Centres, a variety of specially curated services are offered to host your IT infrastructure in a safe and seamless environment. Build your own virtual data centre from scratch or take advantage of our ready-made deployments.